Fair Usage Policy (FUP)

Thank you for using the Temasys application program interfaces (“APIs”). You agree to this Fair Usage Policy (the “Policy”) and our Terms by accessing the APIs. We provide these APIs to allow people to build on and benefit from our Service by creating software, services, or modules that connect to our platform or access the data within our platform via our APIs (an “Integration”). This Policy is and will be treated as part of our Terms. Capitalized terms used and not otherwise defined in this Policy have the meanings given to them in our Terms.


You will only access the API using Session Cookies or an API key. 

Permitted Use

You will not use the API to send spam or take any action that violates our Standard Terms of Use. You will comply with all applicable laws (including privacy laws, Singapore export control laws and regulations, and economic sanctions laws and regulations). You will follow all the documentation we provide for the APIs as closely as possible. You will not attempt to hack or change the way the Service functions. We may throttle your use of the APIs at any time. We may monitor your use of the APIs for compliance with these rules, and we may deny you access to the API if you violate this Policy.


You will respect the privacy of our users. You must obtain express permission from each user before accessing their Temasys account. Your Integration must display a privacy policy for users detailing the information you will collect from them when they use the Integration. You will only be able to access a user’s data to the extent permitted by the user and explained in your privacy policy. You must immediately delete a user’s data if they request deletion or terminate their account with you. Any user data Temasys collected via your Integration will be treated in accordance with our Privacy Policy.


You will implement and maintain appropriate technical and organizational security measures to protect and preserve the security, integrity, and confidentiality of your users’ data. These security measures shall prevent the unauthorized access or disclosure of personal or confidential data that you process. You must promptly report any security deficiencies or security incidents that may impact or compromise our users, APIs, or Service in writing to info@temasys.io. Moreover, if there is a security incident, you will work with us to immediately correct the incident or deficiency.

We reserve the right to review or audit your books, records, agreements, access logs, third-party audit and examination reports, systems, networks, facilities (including physical and remote access to data centers and cloud facilities), controls, policies, and procedures related to your Integration to ensure compliance with this Policy. You will promptly correct any security flaws or deficiencies. Upon remediation, you will certify in writing that you are now in compliance.


We grant you a non-exclusive, non-transferable, non-sublicensable, revocable, limited right to access and use the APIs to develop, test, and support your Integration and to distribute or allow access to your Integration to users of your Service, provided that you comply with this Policy and all applicable laws. You have no right to distribute or allow access to our stand-alone APIs. We may terminate your access to our APIs at any time for any reason.


We own all rights, titles, and interest in the Service and the APIs, including all intellectual property rights, marks, code, and features. You won’t infringe, reverse engineer, or copy our code, design, or content. You will not access our APIs in order to compete with our Service. Any rights not expressly granted by this Policy are withheld. You own all rights, titles, and interests in the Integration, except for the APIs, our marks, and the Service. If you provide feedback about the APIs or the Service, we may copy, modify, create derivative works, display, disclose, distribute, or use that feedback without any obligation to you.

Use of Marks

According to our Brand Guidelines, you may only use our name and marks (meaning our logos, mascots, and copyrighted images). You may not alter or remove any proprietary notices in our marks. You will not use our name or marks in your Integration name or logo or in any way that implies an endorsement by us. If you use our marks to create your logo or name, you will immediately assign those rights to us at no expense.


To the maximum extent permitted by law, we provide the APIs as-is. That means we do not provide warranties of any kind, either express or implied, including but not limited to merchantability and fitness for a particular purpose.


We may update or modify the APIs and this Policy from time to time by posting the changes on this site or notifying you via email. These changes may affect your use of the APIs or the way your Integration interacts with the API. If we make an unacceptable change to our service, you should stop using the APIs.


You may have access to confidential, proprietary, and non-public information specific to the APIs (“Confidential Information”). You may use this information only to build with the APIs. You won’t disclose the Confidential Information to anyone without our written consent, and you’ll protect the Confidential Information from unauthorized use and disclosure in the same way you protect your own confidential information.


You’ll indemnify and hold us and our Team harmless from any losses (including attorney fees) that result from third-party claims that relate to your use of the API.

The Rest

This Policy doesn’t create or imply any partnership, agency, or joint venture. This Policy will apply for as long as you use the APIs or until terminated per our Terms. In the event of a conflict between this Policy and the Standard Terms of Use, the Standard Terms of Use shall control.

We’d love to hear your ideas and talk about how we might work together.

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