Temasys WebRTC Improves Access Big White Wall

Temasys WebRTC Improves Access to Big White Wall LiveTherapy Solution

Posted On May 24, 2017 by Chip Wilcox in Healthcare, Media, News, Press Releases, Verticals

Securely adds video, audio, and chat capabilities to online support community

Palo Alto, CA and London, UK – 24 May 2017 – Big White Wall, a digital mental health service, today announced major improvements to the functionality of its LiveTherapy online video platform. Leveraging technology from Temasys, Big White Wall connects members with therapists quickly and easily, using embedded real-time communications powered by WebRTC, while also greatly improving security, reliability, and scalability.

LiveTherapy offers a range of live online therapy sessions to members through video, audio or chat from Big White Wall certified therapists, covering disciplines such as cognitive behavior therapy (CBT), interpersonal therapy (IPT), person-centered counseling and integrative counseling. By using the Temasys platform, LiveTherapy works within all web browsers, providing smooth voice and video connectivity, so members can get support, take control and feel better when they need to, in a fully compliant manner.

“Technology is playing an increasingly vital role in the healthcare industry that we’ve been pioneering with our digital platform for a decade,” said James de Bathe, Commercial Director of Big White Wall. “The implementation of the Temasys platform ensures we provide the best quality service to our members, ensuring world class support and satisfaction”.

Big White Wall provides a safe online community where members suffering from anxiety, stress, and depression can get anonymous support, 24/7. In addition to Big White Wall’s LiveTherapy and online community, members have access to a wealth of useful information and can work through tailored self-help programmes covering topics such as anxiety, sleep, weight management, depression and many more, all monitored by trained professionals.

“When delivering therapy using an online video platform, it’s critical that there are no technical glitches while providing support to someone in a time of need,” said Bent Rye, Chairman and CEO of Temasys. “We are extremely proud to be part of this important solution, contributing to not only the success of our customers but to a wider effort that improves the experience for patients and healthcare providers, worldwide.”

About Temasys

Temasys is a Platform as a Service (PaaS) company based in Palo Alto USA, and Singapore. The Temasys Platform for Embedded Real-Time Communications (ERTC) enables business application developers to easily integrate voice, video, chat and data transfer into any app, on any device, at any scale. Unlike other Communications Platforms, WebRTC Platforms, and single-purpose communication apps, Temasys bridges the gap between pure open source WebRTC and a complete, enterprise-grade, carrier-compliant solution, with easy-to-use APIs and SDKs, exceptional documentation, and superior customer support. For more information visit: www.temasys.io.

About Big White Wall

Established in 2007, Big White Wall is an innovative digital mental health care provider freely available throughout the UK Armed Forces, NHS trusts, employers, and universities. Based in London, with operations in Canada and New Zealand, Big White Wall is a global success story in British socially conscious thinking.

The service offers anonymous peer to peer support, monitored 24/7 by trained professionals. Members have access to a wealth of useful information and can work through tailored self-help programmes covering topics such as anxiety, sleep, weight management, depression and many more. Big White Wall also offers 1-1 online therapy sessions, allowing members to pick therapists and choose session times (including evenings and weekends) which are delivered via audio, video or text chat.

For more information about Big White Wall, please visit bigwhitewall.com.

Media contacts:

Danielle Prager
Comunicano (for Temasys)
+1 858-256-6344

Jessica Smith
Big White Wall

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